Privacy Policy

When you place an order or contact us, we may collect:

• Your name
• Phone / WhatsApp number
• Delivery address and city
• Email address (if provided)
• Order details (products, quantity, notes)

When you browse our website, basic technical information such as browser type, device and pages visited may be collected automatically through cookies and analytics tools.

• To process, confirm and deliver your orders
• To contact you about your order by call, SMS or WhatsApp
• To answer your questions and support requests
• To improve our website, products and service
• To send offers or updates — only if you choose to receive them

We never sell or rent your personal information. We only share what’s needed to complete your order with:

• Courier and delivery partners (name, phone number and address)
• Service providers that help run our website (such as hosting), who must keep your data secure
• Authorities, if required by law

Our website uses cookies to keep your shopping cart working, remember your preferences and understand how visitors use the site. You can turn cookies off in your browser settings, but some features — like the cart — may not work properly.

We currently offer Cash on Delivery. We do not collect or store any card or bank details on our website. If online payments are added in future, they will be handled securely by trusted payment providers.

Our website is protected with SSL encryption (https). We take reasonable steps to protect your information from unauthorised access, loss or misuse.

You can ask us at any time to view, correct or delete the personal information we hold about you. Just contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.